Returns:
At Coastal Classic Creations®, your satisfaction is important to us. However, due to hygiene standards and the need to maintain the integrity of our products, we are unable to accept returns.
Exchanges:
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Permitted Exchanges:
Exchanges will only be considered if there was an error on our part, such as sending the wrong product. We must be notified within five (5) days of receipt of your order. Please use our Contact Us Form to notify us of the error. -
Conditions for Exchange:
The product must be unused and in its original condition.
Before Purchasing:
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Review Product Information:
Carefully review all product descriptions, ingredient lists, and details before placing your order. -
Ask Questions:
If you have any questions or need assistance, please use our Contact Us Form before completing your purchase. -
Consult Healthcare Providers:
If you have known allergies, are pregnant, or are nursing, consult with your healthcare provider to ensure our products are suitable for you.
Liability Limitations:
We are not responsible for defects resulting from:
- Negligence or misuse
- Improper care or storage
- Abnormal conditions (e.g., extreme temperature or moisture)
- Tampering or alteration of the product
California Consumer Rights
For customers in California, please be aware that under California's Song-Beverly Consumer Warranty Act, consumers have the right to receive products that are of acceptable quality and fit for their intended purpose. If you believe you have received a defective product, you may be entitled to an exchange or refund.
Additionally, if you are a California resident, you have the right to request certain information regarding the personal data we collect, as well as the option to request deletion of your personal information in compliance with the California Consumer Privacy Act (CCPA). For more details, please refer to our Privacy Statement or contact us directly.
Thank you for your understanding and cooperation.
